Shipping Policy
Effective date: August 14, 2026
Thank you for shopping at Solar Fence post Lights! We are committed to delivering your MATULSA Solar Post Cap Lights efficiently and reliably. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic shipments.
2. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
For orders shipped within the United States, estimated delivery times are typically 5-10 business days from the date of shipment. We primarily use USPS and UPS for domestic deliveries.
4. International Shipping
We offer international shipping to select countries. Estimated delivery times for international orders are typically 10-25 business days from the date of shipment, depending on the destination country and customs processing.
Please note that international orders may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.
6. Shipping Delays
While we strive to ensure timely delivery, Solar Fence post Lights is not responsible for shipping delays caused by carriers (e.g., USPS, UPS), unforeseen circumstances such as extreme weather conditions, natural disasters, or customs processing delays for international orders. We appreciate your understanding and patience in such situations.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders will be shipped exclusively via USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us immediately at support@solarfencepostlights.com within 7 days of the expected delivery date (for lost packages) or receipt of the damaged package. Please provide your order number and any relevant details, including photos of damaged items or packaging. We will work with the shipping carrier to investigate the issue and find a suitable resolution, which may include a replacement or refund.
9. Restricted Countries
We do not ship to countries that are subject to U.S. export restrictions or sanctions. If your country is on such a list, your order will be cancelled and refunded.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us:
- By email: support@solarfencepostlights.com
- By visiting this page on our website: https://solarfencepostlights.com/contact